Root Cause Analysis — RCA
Understand what happened—and why.
Connect symptoms, diagnostic results, and infrastructure context to identify likely causes, assess impact, and produce evidence-backed RCA reports for review.
AgenticClick™AI4OPS · Powered by AI
AI4OPSAI for infrastructure operations
Turn infrastructure questions into clear answers, confident decisions, and controlled action.
Ask. Investigate. Understand. Act.
From the first question to the next right step.
Talk to your infrastructure with AgenticClick™. Find the cause, plan the change, and turn findings into useful documentation—all in one AI operations workspace.
- Voice & Chat
- RCA
- Change Planning
- HLD Documents
- Knowledge Base
Clarity first. You stay in control. Start with read-only diagnostics. Review the evidence. Approve the next step—with human oversight and a clear audit trail.
Trial includes 2 devices · 10,000 AI tokens · 3 agentic runs. Access is provisioned after AI4OPS reviews your request.
Walkthrough
SIMULATED
01 / ASKWhy is BGP down?
02 / INVESTIGATE
AgenticClick is checking the peer path with read-only diagnostics.
Hold timer and port 179 verified
BGP neighbor unreachable
03 / EVIDENCE-BASED RCALikely upstream peer-path instabilityReview the finding before any approved change.
From investigation to lasting knowledge
From investigation to action—and knowledge that lasts.
Go beyond troubleshooting. Transform operational findings into root cause analysis, controlled change plans, high-level design documents, and reusable knowledge-base articles—all within your authorized workspace.
Change Planning & Control
Turn findings into controlled next steps.
Prepare structured change plans with prerequisites, implementation steps, validation checks, and rollback procedures—subject to human review and approval.
High-Level Design — HLD Documents
Turn infrastructure context into architectural clarity.
Create structured HLD documents outlining key components, connectivity, dependencies, and design considerations, with assumptions and information gaps identified for review.
Knowledge Base — KB
Make every resolution reusable.
Capture reviewed findings, troubleshooting procedures, resolutions, and lessons learned as searchable KB articles that support future investigations.
Tenant-aware accessAI-assisted RCA and knowledgeVoice and chatGoverned automation
One workspace
The tools behind a faster, clearer response
AgenticClick brings the daily operations lifecycle together, from discovery and diagnosis to approval, execution, and reporting.
Talk and chat with infrastructure
Use guided AI and duplex voice to ask operational questions and explore approved context.
Investigate with evidence
Explore VMs, devices, customers, data centers, alerts, and historical signals in one view.
RCA and knowledge base
Turn findings into root-cause analysis and reusable, evidence-backed knowledge.
Change and compliance
Keep decisions, approvals, policy context, and case history connected.
Governed automation
Run scoped device workflows with review and an operational record.
Tenant-aware administration
Separate customer data, users, permissions, models, usage, and subscription limits.
From question to action
Know what happened. Decide what happens next.
AgenticClick is designed around an accountable operational sequence, with people in control of consequential changes.
- AskStart with a question or an alert.
- InvestigateCollect tenant-scoped evidence.
- VerifyReview findings and impact.
- ApproveApply your policies and authorization.
- ExecuteRecord the outcome and learn from it.
Plans & pricing
The right scope for every stage.
Evaluate the platform, equip your team, or plan an enterprise deployment. Review the listed allowances and request the scope that fits your operation.
Tenant-level plansMonthly pricing · USDTrial review · Direct paid signup
Explore & start
Trial and small-team access
Evaluation
Free Trial
Evaluate the platform with a focused trial.
$0trial
1Users
2Devices
Plan allowances
RouterFirewallVMServer
Trial AI allowance
10,000 tokens
One shared tenant allowance · 10,000 per user if divided evenly
3 included agentic runs
Team subscription
Starter
A practical starting point for smaller teams.
$79/ month
2Users
5Devices
Plan allowances
RouterFirewallVMServer
Monthly AI bundle
100,000 tokens
One shared tenant allowance · 50,000 per user if divided evenly
Operate & scale
Growing and established teams
Team subscription
Small Business
Operational visibility for expanding teams.
$399/ month
10Users
50Devices
Plan allowances
RouterFirewallVMServer
Monthly AI bundle
500,000 tokens
One shared tenant allowance · 50,000 per user if divided evenly
Team subscription
Business Pro
Broader scope for established operations.
$1,599/ month
25Users
200Devices
Plan allowances
RouterFirewallVMServer
Monthly AI bundle
2,000,000 tokens
One shared tenant allowance · 80,000 per user if divided evenly
Enterprise
Tailored deployment scope
Custom scope
Enterprise
Tailored capacity for complex environments.
From$5,999/ month
CustomUsers
CustomDevices
Plan allowances
RouterFirewallVMServer
Monthly AI bundle
8,000,000 tokens
One shared tenant allowance
AI tokens are shared across your tenant, not allocated again for each user. Paid plans show monthly allowances; the trial has its own allowance. Model and voice costs may vary. Final scope and commercial terms are confirmed during onboarding.
Compare features by workspace groupExpand the comparison, then choose a workspace.
Compare feature availability across plans. Usage allowances and account permissions are separate from feature inclusion.
✓ Included× Not included
Plan allowances
| Application feature | Free Trial1 users2 devices10,000 tokens | Starter2 users5 devices100,000 tokens | Small Business10 users50 devices500,000 tokens | Business Pro25 users200 devices2,000,000 tokens | EnterpriseCustom usersCustom devices8,000,000 tokens |
|---|---|---|---|---|---|
| Included AI tokensOne pool shared across the tenant. Monthly for paid plans; trial allowance for Free Trial. | 10,000 | 100,000 | 500,000 | 2,000,000 | 8,000,000 |
| Equal-share per-user guideComparison only; not an additional allocation. | 10,000 | 50,000 | 50,000 | 80,000 | By contracted seats |
Workspace4 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| DashboardKPIs & charts | |||||
| VM ExplorerVM inventory & details | |||||
| Customer 360Customer view | |||||
| MeetingRecords, transcripts, summaries, follow-ups |
Infra Operation13 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| AutomationCommands, validation, execution & results | |||||
| Agentic NetworkAgentic and human in loop | |||||
| BackupsBackup, compare & controlled restore | |||||
| Device ContextVersioned context, freshness & Agentic policy | |||||
| InfrastructureInfra inventory | |||||
| Asset HealthLifecycle, ODHI, contracts & risk | |||||
| SD-WANDiscovery & HLD | |||||
| BIG-IP HLDF5 VIPs, certs, WAF | |||||
| Public IPPublic IP inventory & checks | |||||
| IPAMDC address utilization | |||||
| EdgeWatchMRA SSO, DNS, FIN checks | |||||
| Certificate HealthParsed device cert inventory | |||||
| vCenter TroubleshootingOpen this sidebar workspace view. |
MCP9 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| ToolsExternal network tools | |||||
| Jira AutomationIssues, reports, comments, exports | |||||
| Email AnalyticsOutlook urgency, replies & reports | |||||
| Webex IntegrationSpaces, meetings, people, devices | |||||
| Zoom IntegrationMeetings, recordings, participants, reports | |||||
| Teams IntegrationMeetings, attendance, recordings, reports | |||||
| Slack IntegrationChannels, messages, urgency, reports | |||||
| ServiceNow IntegrationIncidents, changes, CMDB, reports | |||||
| Cisco IntersightRead-only inventory, health & reports |
Troubleshooting3 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Troubleshooting DashboardTroubleshooting metrics | |||||
| Create TroubleshootingCreate a new case | |||||
| Troubleshooting AuditTroubleshooting audit trail |
Change Records3 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Change DashboardChange KPIs | |||||
| Create Change RecordNew change request | |||||
| All Change RecordsChange queue |
Administrator7 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Enterprise AccessTenants, IAM, subscriptions, AI usage & RACI | |||||
| User AccessDatabase users, authentication, roles & privileges | |||||
| Tenant ResourcesUsers, devices, DCs, IOS types, commands & groups | |||||
| AI Models & RoutesInherited platform defaults and managed tenant/customer AI routes | |||||
| MCP MetricsInherited metric calculations for Jira, ServiceNow, collaboration & compliance | |||||
| Audit & EventsImmutable tenant/customer activity & outcomes | |||||
| Token ManagementTenant, customer & user API secrets |
Super Admin8 features · Provider controls, not a customer entitlement
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Platform ControlDatabase ownership, tenant/customer scope & CRUD assurance | |||||
| CompliancePlatform-wide risk & source contracts | |||||
| Platform AuditCross-tenant logins, events, alerts & exceptions | |||||
| MCP GovernanceGlobal ENDO packs, profiles & command audit | |||||
| AI Providers & ModelsPlatform prompt defaults, provider catalog, pricing & models | |||||
| AI PromptsDatabase-managed RCA, compliance, change & KB prompts | |||||
| MCP MetricsCross-technology metrics, ServiceNow rules & Jira evaluation policy | |||||
| System SettingsVendors, IOS types, commands, groups & lookup CRUD |
Workspace and infrastructure8 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Tenant-aware workspaceScoped users, customers, and data in an isolated workspace. | |||||
| Infrastructure inventory and searchFind devices, VMs, hosts, and datastores from one workspace. | |||||
| Customer and data-center viewsExplore customer context and data-center distribution. | |||||
| Read-only device diagnosticsRun approved checks before considering a change. | |||||
| Troubleshooting cases and SLATrack assigned cases, alerts, priorities, and SLA status. | |||||
| Monitoring and time seriesReview operational signals and historical trends. | |||||
| Topology and peeringVisualize network paths, routing context, and peering. | |||||
| IP address managementSearch and analyze address inventory and allocations. |
AI assistance6 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| AI chat and intent routingAsk operational questions with tenant-scoped context. | |||||
| Root-cause analysisCreate evidence-backed diagnostic summaries. | |||||
| Knowledge baseReuse verified operational findings and guidance. | |||||
| Duplex voice assistantSpeak with the assistant in a live voice session. | |||||
| Tenant AI model selectionChoose models for prompt and workflow categories. | |||||
| AI usage reportingReview token usage and plan allowance. |
Change and automation6 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Guided agentic runsUse a limited, reviewed sequence of AI-assisted checks. | |||||
| Configuration backup and diffCapture configurations and compare changes. | |||||
| Change records and approvalsConnect proposed work to review and approval. | |||||
| Compliance and auditReview policy evidence and operational events. | |||||
| Advanced automation workflowsRun governed, scoped operational actions. | |||||
| Specialized device connectorsExtend workflows to advanced network platforms. |
Administration and analytics3 features
| Application feature | Free Trial | Starter | Small Business | Business Pro | Enterprise |
|---|---|---|---|---|---|
| Tenant administrationManage the users and resources of your own tenant. | |||||
| Enterprise analytics and ROIReview verified savings, operational value, and trends. | |||||
| Multi-tenant governanceCoordinate tailored, multi-tenant operations. |
Platform administration is reserved for AI4OPS and is not included in customer plans. Workspace access remains subject to your role, permissions, and policy.
Prices are listed in USD for the indicated scope. Enterprise starts at the displayed monthly rate; the final quote depends on capacity, integrations, and support. No subscription is activated or payment collected on this page.
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